So it looks like there is still something there from that older installation that my installation cannot overwrite. I think 2.6 is the version that I've been trying to get rid of - I remember seeing it on one of the driver descriptions or something. 0302Įrror: setup.exe exited with return code: 1603 I looked at the installation log, and the message I get is: Found existing product version. I went back and again removed the items from Device Manager (where they had showed back up) installation again produced the same result. After claiming ownership of them, changing their permissions, and deleting them, I ran the installer again, and got the same result. I got properties and device details for both of those, together they listed 4 files (1 in Windows\system32\drivers and one in \windows\system32. There were two items listed under Bluetooth in Device Manager, the Microsoft Bluetooth Enumerator and the Generic Bluetooth Adapter. Is there some way I can get rid of the non-working Bluetooth driver on my machine and install a working one?īased on the answer I received, I attempted to uninstall the BT drivers through device manager they disappeared from the list in Device Manager, but the install program still failed the same way. When I attempt to use my Bluetooth headset, it pairs and shows up under Bluetooth devices, but I don't get Audio on it. I tried running a Dell install of a Bluetooth driver set it failed, saying (in its log file) that it found an existing product. If I go to Services and attempt to start the Bluetooth monitor manually, it says that it failed to respond in a timely manner. If I select the option for "Repair", it asks me if I want this program to make changes to the computer, I select yes, it operates for a while and then gives the same message. It then notifies me it is "backing out" of the installation, and informs me that it did not complete successfully. If I choose "Repair", it operates for a couple of minutes, then tells me that "Bluetooth Device Monitor failed to start" it suggests I ensure that I have sufficient privilege to start system services (which I do I run out of an admin account all the time on this machine). If I right-click on that in Control Panel / Programs and Features, I get options for "Change" and "Repair".
I have a Dell Latitude E6540, Windows 7 Pro SP1 installed programs list includes "Intel(R) PROSet/Wireless Software for Bluetooth(R) Technology".
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